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Support

How can we help?

Answers to the questions we hear most. Can't find yours? Reach the team directly.

How do I connect my CRM?

From your account settings, choose HubSpot, Salesforce, or Pipedrive and complete the OAuth authorization. The connection is read-only and takes about two minutes.

Why hasn't my brief arrived yet?

Briefs are generated on your plan's schedule (weekly, daily, or continuously) starting the day after your first successful connection. If it's been longer than that, contact support and we'll check your connection status.

Can I change my delivery channel?

Yes — briefs can be delivered to Slack, email, or both. Update this from your account settings at any time.

How do I add or remove a workspace?

Workspace management is available from your account settings on Growth and Scale plans. Starter is limited to a single workspace.

How do I cancel or downgrade?

Cancel or change your plan anytime from billing settings. Changes take effect at the end of your current billing period.

Still stuck?

Email support@revynex.io and we'll get back to you.